Get paidFlow Receive: Supplier Network

Flow Receive: let your customers pay you by card. Without taking the card yourself.

Join Flow Receive, the GlobalFinex B2B Supplier Network, and your customers can pay your invoices with a business credit card. They pay us. We pay you by bank transfer, in full, with a remittance advice. Your prices, terms and margin do not move.

What this is

A way for your customers to pay you by card that does not make you a card merchant.

Some of your customers want to pay by card. It gives them time to their statement date and it is how they manage their cash. Accepting a card yourself means a merchant facility, a merchant fee, card data in your business and a decision about who carries the cost.

On Flow Receive, none of that sits with you. Your customer registers with GlobalFinex B2B, sees your invoices online and pays us by card. We pay you by bank transfer for the full invoice value, with a remittance advice naming the customer and the invoices. The card payment is with us. You are not accepting a card.

Do you accept cards today?

Either way, this is how to offer it.

Whether you accept cards now and are reconsidering, or have never offered it and want to, the network gives your customers the option without the facility, the fee or the card data landing on you.

You accept cards today

Replace your card facility with the network

  • Customers who pay by card carry on paying by card. Nothing changes for them except who they pay
  • You receive the full invoice value by bank transfer. No merchant fee comes out of your margin, and no price rise is needed to cover one
  • Card handling in your business ends. No card numbers over the phone, no PCI scope for trade invoices
  • Every payment arrives with a remittance advice you can apply
  • Questions about registering, cards and payments go to us, not to your credit controllers
You do not accept cards today

Offer it for the first time, through the network

  • Customers managing cash flow get a way to pay you on the due date that you do not fund
  • No merchant facility to set up, no scheme obligations, no card data to secure
  • You are paid by bank transfer exactly as you are today, with a remittance advice you can apply
  • It is their choice, invoice by invoice. Bank transfer works as before for everyone else
  • Nothing to endorse. Customer material is GlobalFinex B2B branded only
How it works

We are the merchant. You are not.

Your customer registers with us once, sees your invoices online or in the app, and pays with a Visa or Mastercard business credit card. We hold the merchant facility and the card scheme obligations, verify the customer, process the card in our own secure environment and pay you by bank transfer with a remittance advice naming the customer and the invoices.

Your customer
Invoices from you
Available to view and pay in GlobalFinex B2B, as you issue them.
They choose
Select the invoices for payment and pay using stored credit cards.
Card payment
GlobalFinex B2B
We take the card payment
Processed securely by us. You never see or handle the card.
Receipt to your customer
Emailed straight away, listing the invoices covered and the total charged.
Bank transfer
You
You are paid
Full invoice value, sent to you by bank transfer.
Remittance advice
Sent by us with every payment, naming the customer and listing the invoices.
You send us a copy of each invoice and credit note
What it means for you

Paid in full, customers kept, nothing to endorse.

Payment

Full invoice value, by bank transfer

You receive 100% of the invoice, usually the next business day after your customer pays by card. Nothing comes out of your margin to fund the card payment, and nobody else's price goes up to cover it.

Cash application

Remittance arrives with the money

Every payment comes with a remittance advice naming the customer and listing the invoices and credit notes covered. By email as PDF or Excel, in the portal, or as an integrated file through B2BE EDI straight into your cash application.

Customers

They can still pay on the due date

Customers managing seasonal cash flow keep a way to pay you on time that you do not fund. Their terms, credit limit and account contacts with you do not change.

Endorsement

Nothing to endorse

Customer material is GlobalFinex B2B branded only. It does not say or imply that you support, endorse or recommend the service. It is their choice.

Card data

No card handling

No card numbers read over the phone, no PCI scope for trade invoices. The card security obligations for these payments sit with us.

Support

Their questions come to us

Paying customers are GlobalFinex B2B customers. Registering, cards and payments are our support queue, not your credit controllers'.

Once you are on the network

Your customers can pay you two ways.

Joining the network makes your invoices payable through both GlobalFinex B2B products. You do nothing different for either.

Flow Direct

Enrol and pay. No integration.

A customer registers online, connects to you, and your invoices appear in their account ready to pay by card from the portal or the app. This is how most SMEs will pay you. About Flow Direct.

Flow

Inside their ERP or bank.

A customer running Flow: ePayment settles approved invoices through the same rails from inside their own systems. Your invoices are eligible automatically and you are paid the same way. This is how most mid-market and enterprise clients will pay you. About Flow.

What your customers do

Five steps. After that they are our customer.

1

They ask, or hear about it

A customer asks to pay by card and is given a GlobalFinex B2B link and information sheet. Nothing carries your endorsement.

2

They register online

Business name and registration details, a login and the GlobalFinex B2B agreement accepted on screen.

3

We check who they are

Most customers are approved on screen. Some are referred and finished later by our team.

4

They connect to you

They ask to see your invoices. You accept, and your open invoices and credit notes flow to their account.

5

They add a card and pay

They pick the invoices, see the total and confirm. You are paid by bank transfer with a remittance advice.

Frequently asked questions

The questions suppliers ask

Do we have to promote it?

No. It sits alongside bank transfer for the customers who ask. Customer material is GlobalFinex B2B branded and does not imply your endorsement.

What does it cost us?

You receive the full invoice value by bank transfer. The customer pays GlobalFinex B2B for the service they choose, and that fee is set out to them before they register and before every payment. We go through the detail with you when you join.

When do we get paid?

Usually the next business day after the customer pays by card, depending on their card issuer and bank transfer times.

How do we apply the cash?

Every payment arrives with a remittance advice naming the customer and listing the invoices and credit notes covered. By email as PDF or Excel, in the portal, or as an integrated file through B2BE EDI.

What do we need to provide?

Your business details, the bank account we pay into, and a feed of open invoices and credit notes for the customers who register. If you already trade electronically through B2BE, the feed is configuration. If not, we set it up with you.

Can a customer pay part of an invoice?

Some suppliers want part payments and some do not. It is set up the way you want it, and it is one of the things we agree with you when you join.

What if a customer disputes the card transaction?

The card transaction is with GlobalFinex B2B, not with you. How a card dispute is handled, and what it means for a payment already made to you, is set out in the agreement and we go through it with you before you join.

What about credit notes and refunds?

Credit notes you issue appear in the customer's account and can be applied against payments. Refunds are handled between you and your customer, as they are today.

Can we stop?

Yes. If you leave the network, your customers stop paying you through GlobalFinex B2B and the invoice connection is removed. Nothing about your own systems has changed, so there is nothing to unwind.

Your customers pay by card. You are paid by bank transfer, in full.

Tell us which of your customers pay by card today, or would if they could, and we will walk through what joining looks like for your invoices.

Join the network →